This Privacy Policy explains how Aycom (“we”, “us”) collects, uses and protects information when you use our mobile applications and related services (the “Service”). By downloading or using our applications, you agree to the practices described below.
We work with trusted third-party providers for analytics, crash reporting, advertising, cloud storage and payment processing. These providers may process limited data on our behalf and are only allowed to use it for the purpose we requested.
Payments made through Google Play or the App Store are handled entirely by the relevant store – we never receive or store your payment card details.
We do not sell your personal information. We share data only with the service providers described above, when required by applicable law or a lawful request from authorities, or in connection with a merger, acquisition or transfer of assets, in which case you will be informed beforehand.
We keep your information only for as long as it is needed to provide the Service or as required by law. When data is no longer necessary, it is deleted or anonymised. If you request the deletion of your account, the related data is removed as described in our account deletion procedure.
We use reasonable technical and organisational measures, including encrypted connections and restricted access, to protect your information. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
We do not knowingly collect personal information from children without the consent of a parent or legal guardian. If you believe a child has provided us with personal data, please contact us and we will delete it.
You may request access to, correction of, or deletion of your personal data at any time. You can also withdraw consent for optional data processing, such as personalised advertising, through your device settings.
You can ask us to delete your account and the associated data at any time. Send an email to sm@aycom.kz with the subject line “Account Deletion Request”, including the app name and your in-app nickname or user ID. Your request will be reviewed and processed within a reasonable period after we verify it.
Full details of the procedure are available on our Account Deletion page.
We may update this Privacy Policy from time to time. Any changes will be published on this page with a new “Last Updated” date. We recommend that you review this page periodically.